Updated May 2018
A. Information We Collect
The Personal Information that we may collect broadly falls into the following categories:
(i) Information you provide to us: In the course of engaging with our Services, you may provide Personal Information about you and your Contacts. Personal Information is often, but not exclusively, provided to us when you sign up for and use the Services The Fitness Associates, consult with our customer service team, send us an email, telephone us, integrate the Services with another website or service (for example, when you apply for a job with a social media account with The Fitness Associates), or communicate with us and our services in any other way.
The Fitness Associates relies on your consent in order to process your Personal Data. Where The Fitness Associates requires your consent in order to collect and process certain Personal Data, we seek your consent at the time of provision, and such processing will only be performed where consent is secured.
Details of your visits to our site and the resources that you access (which may include, amongst other things; traffic data and communication data);
Details of credits purchased on the site;
Jobs posted, jobs applied for, courses uploaded and any other services provided by The Fitness Associates.
We may require you to provide us with additional Personal Data as you use our Services, to the extent that it is necessary for the provision of those services. Where we believe that we need more data we will set out the reasons why we need that information, and describe how we intend to use it.
Why Do We Retain Personal Data?
We retain Personal Data in an identifiable format for the least amount of time necessary to fulfil our legal or regulatory obligations and for our business purposes. We will not process data after 10 years from your last activity on your Account. We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law. If your Account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this
We gather information about all of our users so that we can assess which services are most useful. We gather that information generally. It helps us determine how we can improve our site.
However, we also use information we have gathered from individuals who have provided us with data. For example, if you give us your details as part of your using the site as a potential client or candidate. Specific information such as name address email address telephone numbers, type of computer may be obtained. If you give us permission, we may use that information to make you aware of additional products and service which may be of interest to you, or to contact you regarding changes to this site. Some or all of the data you provide us has to be used by us as part of the process of fulfilling our commitments to you and our other users.
We do not disclose information about your individual visits to The Fitness Associates Ltd.’s web site, or personal information that you provide, e.g., name address email address telephone number etc., to any third parties except if the law requires it or if it is a necessary part of our fulfilling our commitments to you.
Please note that if you provide us with information you are consenting to our use of the information as set out in this statement. If at any time you wish to have any information you have provided removed, then we will do so if you tell us in writing or by email. The Fitness Associates Ltd. is not responsible for the accuracy of the information provided by you or indeed, any other party.
Should you wish to have more information, then contact us and we will provide you with details email@example.com
How Do We Process Personal Data?
We will process your Personal Data for a variety of reasons that are justified under data protection laws in the European Economic Area (EEA) and Switzerland.
To operate the Sites and provide the Services, including
To manage risk and protect the Sites, the Services and you from fraud by verifying your identity, and helping to detect and prevent fraud and abuse of the Sites or Services.
To comply with our obligations and to enforce the terms of our Sites and Services, including complying with all applicable laws and regulations.
To anonymize Personal data in order to provide aggregated statistical data to third parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services.
With your consent, we may deliver marketing materials about The Fitness Associates products and our website Services. We may also Process your Personal Data to tailor certain Services or Site experiences to better match our understanding of your job interests.
To provide you with location-specific options, functionality or offers if you elect to share your Geolocation Information through the Services. We will use this information to enhance the security of the Sites and Services and provide you with location-based Services, such as jobs, search results, and other personalised content.
To respond to your requests, for example to contact you about a question you submitted to our customer service team.
You can withdraw your consent at any time and free of charge. Please refer to the section on “Your Privacy Choices”
for more information on how to do that.
Do We Share Personal Data?
With other companies that provide services to us: We share Personal Data with third-party service providers that perform services and functions at our direction and on our behalf. Our providers include companies who will process our credit and debit card payments; companies who maintain our website and credits system, and companies that maintain our mailing lists and other contact details.
With other institutions that we have partnered with to jointly create and offer a product or service. These institutions may only use this information to market and offer The Fitness Associates related products, unless you have given consent for other uses.
We may share information about you with other parties for The Fitness Associates business purposes or as permitted or required by law, including:
if we need to do so to comply with a law, legal process or regulations;
to help assess and manage risk and prevent fraud against us, our Users and fraud involving our Sites or use of our Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals, and institutions;
to support our audit, compliance, and corporate governance functions.
In addition, The Fitness Associates may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services. This data will not personally identify you or provide information about your use of the Sites or Services. We do not share your Personal Data with third parties for their marketing purposes without your consent.
We always ensure that safeguards are in place whenever personal data is transferred outside of the EEA.
What Privacy Choices Are Available To You?
Choices Relating to the Personal Data We Collect:
Personal Data – You may decline to provide Personal Data when it is requested but certain Services or all of the Services may be unavailable to you.
Location and other device-level information – The device you use to access the Sites or Services may collect information about you, including Geolocation Information and User usage data that The Fitness Associates may then collect and use. For information about your ability to restrict the collection and use of such information, please use the settings available in the device.
Choices Relating to Our Use of Your Personal Data:
Online Tracking and Interest-Based Advertising – We work with partners and third-party service providers to serve you advertising using ad-related cookies and web beacons. You can opt-out of third-party advertising-related cookies and web beacons, in which case our advertising should not be targeted to you. You will continue to see our advertising on third party websites.
For more information on third-party advertising-related cookies and interest-based advertising, and to learn how to opt-out of these practices with companies participating in industry self-regulation, please visit http://www.youronlinechoices.com/uk/about-behaviou…
Choices Relating to Your Registration and Account
If you have an Account, you generally may review and edit Personal Data by logging in and updating the information directly or by contacting us. Contact us if you do not have an Account or if you have questions about your Account information or other Personal Data.
Choices Relating to Communication Notices, Alerts and Updates from Us:
Marketing: We may send you marketing content about our Sites, Services, products through various communication channels, for example, email, text, pop-ups, push notifications, and messaging applications. You may opt out of these marketing communications we send by following the instructions in the communications you receive. If you have an Account with us, you may also adjust your communication preferences in your Account settings.
What Are Your Rights?
Subject to limitations set out in EEA data protection laws, you have certain rights in respect of your Personal Data. In particular, you have a right of access, rectification, restriction, opposition, erasure and data portability. Please contact firstname.lastname@example.org if you wish to exercise these rights. If you wish to complete an access request to all personal data that The Fitness Associates holds on you, we would ask that you provide 2 points of data verification to prove your identity, for example, your Date of Birth and Postcode.
If you have an Account with any of our Services, you generally can review and edit Personal Data in the Account by logging in and updating the information directly.
How Do We Protect Your Personal Data?
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption.
You are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.
What Else Should You Know?
We want to make sure your questions go to the right place: email@example.com
If you are not satisfied by the way in which we address your concerns, you have the right to lodge a complaint with the Supervisory Authority for data protection in your country. In the United Kingdom this is the Information Commissioners Office – www.ico.org.uk
If there are any changes to our web site either due to business reasons or as a result of legislation, those changes will be posted in this section of our web site and we strongly recommend that you review this page of the site on a regular basis to keep up to date. You will be deemed to accept those changes.
Cross reference to other pages